Shipping Information

30-DAY RETURN POLICY

Link’s Golf Shack offers a 30 day return or exchange on unused, non-custom products with a valid receipt.
Returns will be credited to the original form of payment.
In the event circumstances prevent a refund, such as multiple payment tenders used, Link’s will issue store credit in the form of a Link’s Golf Shack gift card.
Link’s Golf Shack considers the following valid proof(s) of purchase: original sales receipt, email confirmation of purchase, packing slip, or return barcode.
Any return approved by Link’s Golf Shack without valid proof of purchase will be issued in the form of a Link’s Golf Shack Gift Card.
In order to be eligible for a refund, merchandise must be in unused, clean, and resalable condition.

THE FOLLOWING MERCHANDISE IS NON-REFUNDABLE

Any Custom Order merchandise.
Merchandise that has been opened.
Merchandise that we are unable to re-sell (dirty, damaged, worn, washed).
Collectible merchandise, nostalgia merchandise, or autographed merchandise.
Bulk orders for tournaments or special events.
Any purchases made with a gift card or a merchandise credit gift card from a prior return.
Link’s Golf Shack reserves the right to limit or deny any refund at any time, regardless of receipt.
The 30-Day return policy begins from the date of merchandise delivery to the recipient.

Does Link’s Golf Shack Ship to Where I Live?

Link’s Golf Shack ships to the 48 continental states. Shipping to Alaska and Hawaii are available, but typically cost more and packages are shipped via USPS unless an arrangement is made with customer.
At this time, Link’s is unable to ship to APO / FPO addresses.

Yes, we do ship to P.O. Boxes.
Shipping to a P.O. Box may increase delivery time.
Some items, as determined by carrier, may not be eligible for shipping to P.O. Boxes based on the weight or dimensions or a box, or other carrier imposed restrictions.

While shipping varies based on many factors, Link’s ships all orders as soon as possible, and packages being transported by standard carriers such as U.S.P.S., Federal Express, and United Parcel Service are processed Monday thru Saturday.
Link’s makes every effort to create, package, and ship orders within 24 hours of the order’s receipt; however, custom products can affect shipping times. Custom products are created as soon as possible and in queue with other customer orders. Expedited Production and Expedited Shipping are available on some orders.
Whenever possible, Link’s ships orders in a single package and single shipment, unless weight, dimensions, or protection of fragile merchandise dictates otherwise. This may also affect delivery time as items ready early will be shipped the same day all of a customer’s orders are ready, unless other arrangements have been made.
Most shipments can be tracked on our website at LinksGolfShack.com. “My Account” and “Track My Order” are available at the bottom of the web site in the site menu under “Customer Service”.

One of our most important goals at Link’s Golf Shack is saving money anyway possible, and passing those savings on to our customers! For this reason, Link’s typically ships via the most cost-effective method, primarily using U.S.P.S. and UPS.
Some items will offer expedited shipping, in which case we will find the fastest option utilizing Federal Express, U.S.P.S. and UPS.
Customers may also contact us directly requesting expedited shipping options for time sensitive orders.
Various shipping options are also offered at the point of checkout based on the size of your order.

You may track your shipment using the tracking number provided directly with the carrier.
You may also track your shipment on our website at LinksGolfShack.com. You will find shipment tracking in the site menu at the bottom of every page.

If you have not received your order by the expected arrival date, the first step is to track the package with the shipping provider. It is not uncommon for a shipment to be delayed.
If the carrier states that they have delivered the package, you will need to file a claim with the carrier for the missing package.
Upon verifying that your order is missing, please contact Link’s Golf Shack directly to see how we can assist you. You can email us directly (CONTACT US), or call us at (833) LINKS GOLF [833-546-5746].

Occasionally part of an order may be delayed. In order to get you your product as soon as possible, we may ship a portion of your order right away.
Link’s has production facilities for our various custom products located in more than one state. Sometimes, your custom orders may come from different locations.
Carrier restrictions based on size, weight, or types of products may result in needing to use multiple carriers for a single order.
When your order is shipped in more than one package, you will receive a tracking number for each package.

Link’s will happily ship your item as a gift!
While we do not offer gift wrapping, we can include a printed gift note with your purchase.
Additionally, we have some fun gift-giving items on our website, like greeting cards, money holders and gift-card holders!